Policies, Terms and Conditions:
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store, www.bulwhip.com (Double Eagle) ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Your credit card payment will be made to the Double Eagle. We accept the following credit cards: Visa, MasterCard, Discover and American Express. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
We accept money orders and cashier’s checks, in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. We cannot guarantee the availability of a product by the time if payment is not received within 10 days of a mail order.
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product shipped on a multiple shipment order. If you choose free shipping there is no charge regardless of the number of packages!
Order Acceptance Policy
Your receipt of an of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Double Eagle reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. You will never be charged more than the order received.
These Conditions will supersede any terms and/or conditions you include with any purchase, regardless of whether Double Eagle signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
In most cases all items listed on our site are in stock. On occasion however several orders of the same item at the same time could deplete stock. We will ship your product as it becomes available. Usually, products ship the same day if ordered by 1:00PM central time, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping. Our policy is to list only items that are currently in stock. On occasion however several orders of the same item at the same time could deplete stock.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Google and PayPal secure servers protect your information using advanced encryption techniques and firewall technology. We never store your credit information on our website.
You may opt to sign up for our news letter. The letter is to keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the web site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. If you do not sign up for our news letter you will not receive mail from us and we will never share your information.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 10 days from the date of receipt. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 10 days from the date of purchase.
Shipping Time -- Most orders received before 11:00 AM central time will ship the same day, provided the product ordered is in stock. Most orders received after 11:00 AM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability. Shipping charges for non U.S. orders will always be displayed prior to payment! United States orders, Shipping is FREE! U.S. buyers will have the option to pay for expedited shipping. You will have the following shipping options displayed prior to payment:
PRIORITY OR REGULAR MAIL, 2ND DAY DELIVERY OR OVERNIGHT!
The above options are for US orders only. If you chose overnight or second day delivery, the following will apply. To receive overnight or 2nd day, item must be purchased before 10 AM on the business day to be shipped. Overnight or 2nd day will only be delivered on business days and not on holidays or weekends. Overnight or second day delivery items will not be shipped on weekends or holidays! Please be aware we will not be responsible for any shipping delays. Once your package is delivered to the shipping service, we are no longer responsible for delays. All US Mail delivery times are only estimated and do not guarantee delivery within the time frame referenced! Shipping charges will always be shown prior to payment!
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
We guarantee our products. You will have 10 days in which to inspect the product. Any item returned due to manufacturer defect must be postmarked or shipped within 10 days of receipt. A return authorization must be issued prior to returning any item. For return approval email us using the email contact link on our website. Give a full and detailed description of the problem and how it occurred. If a buyer is simply not satisfied with the product, the buyer must return the item well packaged and in new un-used condition within ten days of receipt. Buyer must pay all shipping charges, including charges paid by seller for items shipped free. A standard 15% re-stock fee will be charged to cover handling, repackaging and inventory processing. The buyer must request return authorization by email before returning the item. For return approval email us.
NO BULLWHIP IS MADE TO SWING FROM AS DEPICTED IN THE INDIANA JONES MOVIES. IF YOU WISH TO USE A WHIP FOR ANY PURPOSE SUCH AS THIS, IT WILL FAIL AND YOU WILL OWN A BROKEN WHIP!
The life of a whip depends on how much its used or how much it's abused; this is why we do not offer an extended warranty on whips after they have been used. Avoid using your whip in gravel and sandy conditions. Sand can become ingrained and embedded into the plaiting of the whip and act as an internal abrasive causing wear. If you suspect this has happened and it is causing a problem you can carefully wash the dirt out in warm mild soapy water then rinse it. Do not soak the whip. You can use a toothbrush dipped in saddle soap to remove stubborn dirt, sands from in between the laces. When cleaned, let it dry properly and completely either in a hanging position or flat in a loose coil. Then give it a good heavy coat of grease or leather dressing. Getting a leather whip wet is not normally recommend (if you can avoid it), however; this is one rare case where it is necessary but not something you want to do often. Gravel, like concrete will also scrape and tear damaging your whip.
Don't swing on your whip, Whips were not designed to do this and doing so will put unnecessary stress on the thong, stretching it and thus altering the taper of the whip or in extreme instances cause breakage and or injury to the user. All the scenes you see in movies are stunt whips, made with cable cores. Don't over muscle the whip. Remember, less is more! With a good technique you should not need excessive force to crack your whip. Using the whip with excessive force, as in seeking the loudest possible crack over time can stretch the thong adversely affecting the taper as well as causing early breakage to the fall the fall to break. A strong wrist action can also over stress the keeper on a stock whip or the junction between the handle and thong on a bullwhip, and will cause early failure near the butt in a snake whip. Normal use should employ very little wrist force. The usual and preferred crack is that accomplished with minimum force. True control of the whip means you can crack it as quietly as you like, That means you are doing your technique correctly.
All items are inspected prior to shipping. Any item returned due to shipping damage, abuse or alteration, will not receive a refund. Once a bullwhip has been used it is no longer eligible for a refund. Bullwhips are considered a consumable item. Because there are no controls over how a whip is used, we cannot warranty against failure. Buyer must notify the shipping service of any damage.
In case of unauthorized returns the buyer will have 10 days to send payment for return shipping. After 10 days item will be disposed of locally.
In all cases, the buyer is responsible to provide a correct and complete shipping address to the seller. If the buyer provides an incorrect or bad shipping address, buyer will be responsible for all reasonable costs incurred by the seller to re-ship to a corrected address if the item is returned! The buyers credit card will be charged for the actual cost to re-ship. If the buyer does not use a credit card to pay for an item shipped to an incorrect address the item will be held until payment has been made. If payment to re-ship is not received within 30 days, a refund will be issued less original shipping cost if any and a15% re-stock fee.
Although items are approved for import, we cannot be responsible for customs failure to properly process and expedite your shipped items. The appropriate customs form will be completed and attached. The buyer is solely responsible for any and all import fees or taxes levied by their own country!
Seller does not assume any responsibility or liability for loss or damage due to international customs actions, shipping service, incorrect address provided by the buyer or misuse of our products.
•All returns require a Return Merchandise Authorization (RMA) Number. Unfortunately we cannot accept unauthorized packages, so you must have an RMA to return your order or item. An RMA request will be approved no later than 10 days after receiving your order. RMA numbers are valid 10 days from issue ONLY. Items to be returned will not be accepted from return after 10 days from RMA issue. RMA\'s and refunds can take 4-8 weeks to process and refunds granted will be credited back according to means of payment. This RMA number must be clearly marked on the outside of your shipping container. No returns will be accepted without a pre-approved Return Authorization Number. Please do not write the RMA number on the actual product. Shipping charges are non-refundable. The customer is responsible for shipping charges and insurance on all return shipments. There are NO returns on special order items. All products must be received by our Returns Processing Center within 10 days of RMA issuance. Items received after 10 days will be refused Applicable to Residential Deliveries ONLY - Delivery Drivers will, on occasion, leave a package at your door without a signature at their own discretion. Double Eagle is not liable for lost packages delivered to your residences without a signature, provided by a recipient. If you have a \'no signature required\' instruction on file with FedEx or UPS, any lost package will also be your responsibility. •"Return to Sender Packages or Refused Packages" are subject to a 15% Restocking Fee. Refused packages are defined as packages which have been voluntarily refused by the customer for any reason upon delivery. •Any deviation from the return process outlined above will result in a delay of your refund, and possibly a refusal of your return.